Front Office – Hospitality
Location: Beijing
Duration: 3-6 months
Stipend: 2000 RMB/month
Accommodation: Provided
Other Benefits: Meals
About the company:
This centrally situated hotel caters notably to China’s business crowd, and is well-equipped to support the daily habits of 360 executives in the heart of the Central Business District. With amenities including an authentic German restaurant, plenty of room and options for business events and a variety of options for health maintenance, from an indoor heated pool to a sauna and fully equipped gym, this hotel provides the perfect home away from home for the highly-traveled and cultured businessperson.
With such an impressive list of features, it makes sense that a company of this caliber would require management of varying aspects, including concierge training and supervision, customer service, emergency management, scheduling responsibilities and more, and this is what you can expect as an intern for the hotel.
Job Description:
Job description includes, but is not limited to, the following:
- Overseeing and providing training for a variety of team members, including concierges, receptionists and night auditors
- Managing appearance and experience at front desk to ensure that customers receive friendly, professional service at all times
- Assessing and dealing with emergencies
- Scheduling staff
- Working closely and effectively with other departments throughout the hotel
Requirements:
Additional requirements desired:
- Experience managing a multi-level tourist facility
- Experience in providing service in the hospitality industry
- Ability to manage yourself and others without additional supervision
- Ability to function effectively under stress
Photos
