Hospitality Internship in Shanghai

Location: Shanghai

Duration: 3-6 months

Stipend: 3000 RMB/month

Accommodation: Provided

Other Benefits: Meals

 

About the company:

As an identifiable part of the city’s skyline, this hotel features an onsite, revolving restaurant as well as immediate access to city attractions and shopping options, some even connected directly to the building. The hotel is also proud to host one of the cities most elegant spa facilities as well as varying cuisine from five on-site restaurants and bars. Not just for relaxing vacationers and tourists, this hotel provides event space and proximity to public transportation as well. All guest rooms include wi-fi services as well as satellite TV and access to amazing views and live music in the building.

Job Description:

On an average day, employees should be prepared to execute the following duties as requested:

  • Greet and assist guests in checking in or out of facilities
  • Provide room keys and necessary information to guests, including hotel services, amenities, eating options and tourist and entertainment information
  • Ensure that all amenities are in working order and guests are satisfied with accommodations
  • Assist in scheduling or reserving event space
  • Assist in scheduling spa appointments
  • Answer and monitor telephone
  • Provide assistance to guests with any requests and resolve issues

Requirements:

Employees are also strongly encouraged have the following requirements:

  • Interpersonal and communication skills
  • Strong communication skills, both written and oral
  • Previous experience with cash and currency exchange

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